Return and Refund Policy

At GHARVIX, customer satisfaction is important to us.

Damaged, Defective, or Incorrect Items
If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery at our official contact details. Please share your order number and clear photos or videos of the product and packaging. We will review the request and, where applicable, arrange a replacement or refund.

Returns and Exchanges
Please contact us before sending any product back. Returns or exchanges are subject to approval and the applicable conditions communicated by GHARVIX.

Non-Returnable Items
Products that have been used, damaged after delivery, or returned without prior approval may not be eligible for return, subject to applicable consumer laws. Any hygiene-sensitive or sealed products may have additional restrictions where legally permitted.

Refunds
Once an approved return is received and inspected, we will inform you whether the refund is approved. Approved refunds will be processed to the original payment method where possible. Processing time may depend on the payment provider or bank.

Order Cancellation
If you wish to cancel an order, contact us as soon as possible. Cancellation may not be possible once the order has been dispatched.

Contact Us
For return or refund assistance, please contact GHARVIX through the contact details provided on our website.